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Privacy Policy

Julien E. Sabban – Creations & Metal Prints

 

1. Introduction

This Privacy Policy describes how Julien E. Sabban (“I”, “me”, “my”) collects, uses, protects, and discloses your personal information when you access or use this website, purchase artwork, or interact with my services.

By accessing this website or engaging with my services, you agree to the terms outlined in this Privacy Policy.

 

2. Information We Collect

I may collect the following categories of personal information:

A. Information You Provide Directly

    •    Full name

    •    Email address

    •    Phone number (if provided)

    •    Billing and shipping address

    •    Payment-related information (processed securely via third parties)

    •    Details regarding your order, commission, or preferences

    •    Any information you voluntarily provide through messages or forms

 

B. Automatically Collected Information

    •    IP address

    •    Device type and browser information

    •    Pages visited, time spent, and navigation behavior

    •    Referral sources

 

C. Transaction & Communication Data

    •    Order history

    •    Customer support interactions

    •    Preferences related to artwork, formats, and collections

You may browse this website without providing personal information.

 

3. How Your Information is Used

Your information is used for legitimate business purposes, including:

    •    Processing and fulfilling orders and custom commissions

    •    Managing production, logistics, and delivery

    •    Communicating with you regarding your order or inquiries

    •    Providing a high-end, personalized customer experience

    •    Sending marketing communications (only if you opt-in)

    •    Improving website performance, functionality, and user experience

    •    Preventing fraud and ensuring transaction security

I only collect and use data that is necessary and relevant.

 

4. Legal Basis for Processing (If Applicable)

Where required by applicable laws, your information is processed based on:

    •    Your consent (e.g., marketing emails)

    •    The performance of a contract (e.g., fulfilling your order)

    •    Legitimate business interests (e.g., improving services, preventing fraud)

    •    Compliance with legal obligations

 

5. Sharing of Information

Your personal information is never sold.

It may only be shared with carefully selected third parties strictly for operational purposes:

    •    Payment processors (e.g., StripePayPal)

    •    Printing and production partners

    •    Shipping and logistics providers (e.g., FedExUPS)

    •    Website hosting and analytics providers

These partners are contractually obligated to use your data only to perform their services and to maintain confidentiality.

 

6. Data Retention

Your personal data is retained only for as long as necessary to:

    •    Complete transactions and provide services

    •    Maintain accurate business and accounting records

    •    Comply with legal and regulatory requirements

When no longer required, your data is securely deleted or anonymized.

 

7. Data Security

I implement industry-standard security measures to protect your data:

    •    Secure payment processing (no storage of sensitive financial data)

    •    Encrypted communications (SSL/HTTPS)

    •    Restricted access to personal information

    •    Ongoing monitoring for potential vulnerabilities

While absolute security cannot be guaranteed, every reasonable measure is taken to protect your information.

 

8. Your Rights (California Residents – CCPA/CPRA)

If you are a resident of California, you have the right to:

    •    Request access to the personal data collected about you

    •    Request deletion of your personal information

    •    Request correction of inaccurate information

    •    Opt-out of the sale of personal data (note: I do not sell your data)

    •    Limit the use of sensitive personal information

To exercise your rights, you may contact me directly using the details below.

 

9. Cookies & Tracking Technologies

This website may use cookies and similar technologies to:

    •    Ensure proper website functionality

    •    Improve user experience

    •    Analyze traffic and visitor behavior

You may control or disable cookies via your browser settings.

Disabling cookies may impact certain functionalities of the website.

 

10. International Users

If you access this website from outside the United States, please note:

    •    Your information may be transferred to and processed in the United States

    •    By using this site, you consent to such transfer and processing

 

11. Artwork Orders & Custom Commissions

Due to the artistic and production nature of my work:

    •    Each artwork is unique and handcrafted in its final form

    •    Variations in color, tone, reflectivity, and finish are inherent to metal printing

    •    These characteristics are part of the artistic integrity of the piece

Sales Policy

    •    All custom and made-to-order pieces are final sale

    •    Returns are accepted only in cases of:

    •    Proven shipping damage

    •    Verified production defects

Claims must be submitted promptly with supporting evidence.

By completing a purchase, you fully acknowledge and accept these conditions.

 

12. Intellectual Property

All artworks, visuals, branding elements, and content are the exclusive property of Julien E. Sabban.

    •    No reproduction, distribution, or commercial use is permitted without prior written consent

    •    Purchase of a physical artwork does not transfer intellectual property rights

    •    Any unauthorized use may result in legal action

 

13. Third-Party Links

This website may contain links to third-party websites.

I am not responsible for the privacy practices or content of those external sites.

 

14. Policy Updates

This Privacy Policy may be updated at any time to reflect:

    •    Legal requirements

    •    Business evolution

    •    Technological changes

The updated version will always be posted on this page with the revised date.

 

15. Contact

For any inquiries regarding this Privacy Policy or your personal data:

 

Julien E. Sabban

team@juliensabban.com